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Terms and Conditions

(Version effective as of 6 August 2020)

Introduction

Please read the terms and conditions outlined below very carefully.The domain name www.decathlon.co.za is owned and operated by Decathlon South Africa Sports (Pty) Ltd, a company duly incorporated in terms of the laws of the Republic of South Africa with the registration number 2015/118486/07 and a subsidiary of Decathlon SE.

Our primary address is at 6 Heidelberg Road and Ring Road East, Newmarket Mall, Alberton, 1449 and we will accept service of all legal documents here.

When the user enters and/or transacts on the website, the user will be subject to the policies that are applicable to the website for such use or transaction. By using this website, the user acknowledges being in contract with Decathlon and these terms and conditions (including the policies enclosed on the website) constitutes the user’s binding obligations to Decathlon.

The user’s purchase of any products offered on the website is subject to these terms and conditions and by placing an order for any item, the user agrees to be bound by them. The user confirms that he/she is over the age of 18 years or has received parental permission to transact on the website.

When the user uses any of the services provided by Decathlon through the website, including but not limited to product reviews, the user will be subject to the rules, guidelines, policies, terms, and conditions applicable to such a service and will be deemed incorporated into these terms and conditions.

These terms and conditions contain specific provisions to limit our liability. These terms and conditions have been set out in capital letters. Users should pay particular attention to these terms since they may limit your ability to recover losses that you may incur in connection with your use of the website.

Definitions

1.      “Decathlon”,“we”,“us” or “our” ; means Decathlon South Africa Sports (Pty) Ltd;

2.       “items” ; means the products that the user has chosen while constructing their respective online shopping carts;

3.      “order” ; means the collective items that the user has purchased and paid for on the website;

4.      “products” ; means all products and services listed on the website for purchase,including but not limited to delivery, sport apparel and nutrition products;

5.      “user”, “you”, “your” ; means the user of this website and its services;

6.      “website” ; means www.decathlon.co.za/

General

We reserve the right to change these terms and conditions from time to time by changing them on the website, although no such change will affect any order you have already placed with us. It is your responsibility to familiarize yourself with the most recent terms and conditions every time you enter the website or place an order. If you do not accept our terms and conditions of use, you may not access our website or use any of the services available on the website.

You may not access this website for any purpose other than for utilizing the services offered on it in the normal manner. You must not access our site for the purpose of redistributing or otherwise using any of our content for your own business purposes unless you are expressly licensed thereto by us in writing. You may not use your access to this website in a manner that would bring us or our business into disrepute. Furthermore, you may not access this site for unlawful purposes or use it in a manner which infringes our rights or the rights of any other person or restricts or inhibits the use or enjoyment of this website by any other person. In this regard, you must comply with the laws, regulations and codes of conduct applicable to your use of this website.

ACCESS TO THE WEBSITE SERVICES IS PROVIDED TO YOU FREE OF CHARGE. RELIANCE AND USE OF THE WEBSITE, CONTENT AND SERVICES ARE THEREFORE AT YOUR OWN RISK. IN NO EVENT WILL WE BE HELD LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND IN CONTRACT, DELICT (INCLUDING NEGLIGENCE) STATUTE OR OTHERWISE ARISING IN CONNECTION WITH YOUR RELIANCE ON OR USE OF THE WEBSITE OR THE CONTENT OR SERVICES PROVIDED, SAVE TO THE EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED BY LAW OR THE CONTRARY IS EXPRESSLY STATED.

Conditions of Website Use

To be able to buy any products from the website, the user warrants the following:

1.      The user is at least 18 years of age; or

2.      The user is transacting under the supervision and monitoring of a legal guardian should the user be a minor; and

3.      The user will only transact on our website after having thoroughly read the terms and conditions.

The user agrees to use our products and services according to the sport that the product was manufactured to perform in, and use the service in accordance to the applicable laws and policies.
If the user has a Decathlon account, the user is responsible for the information provided on the account and agrees that by uploading information into the account, all the information provided is current, accurate and correct.
The user agrees to provide accurate, complete and current information and will not impersonate a third party or misrepresent themselves.

User’s Account and Registration Obligations

Users are free to use the website without having registered thereon. You will, however, be required to register on www.decathlon.co.za should you wish to transact on our website.
If you are already registered on the website you will be required to provide log in details when you wish to make a new purchase from the website, after having logged-off your previous session.
When you use the website and/or send emails (or any forms of communication) to Decathlon, you acknowledge that you are communicating with Decathlon using electronic records. In turn, Decathlon may also communicate with you through email and other forms of communication in response to any of your queries.
You will be held liable for the maintenance of all confidentiality of your username and password for your Decathlon account. You will also be responsible for all activities that occur on the website under your username.

Price and Payment

Price

The website operates as a separate business unit to the Decathlon physical stores and therefore prices of products displayed on the website may differ from those displayed in store. All products are quoted in South African Rands and include VAT. Delivery costs are excluded from the price of products quoted on our website and will be automatically calculated and added to your final basket amount due once you have chosen your method of delivery.
The website contains a large number of products, therefore, at times, despite our best efforts, some of the products listed on the website may be incorrectly priced. Upon realizing that the actual price of the product is less than the amount the user has paid, we will charge the user the actual price and refund the outstanding balance.
.

Payment

Delivery costs can change at any time but will not affect a user who has already paid for delivery. Payments for orders must be made by debit or credit cards via Pay U, SID, and EFT. The website does not accept payment made through gift cards and/or vouchers.
As soon as your payment is validated, we will begin to arrange your order. Should we find that your order is short in stock, we will notify you and you will be presented with the opportunity to choose between requesting a refund or choosing another item worth the same value as the item that has run out of stock.

Delivery

Door-to-Door Delivery
 

Decathlon uses external delivery partners to deliver the orders country wide. We do not deliver outside the borders of South Africa. Orders cannot be delivered to P.O Box or similar addresses.

 
Click and Collect

Should the user select click and collect as the method of delivery from our website, the user will be required to collect their parcel from the Decathlon store that they have requested the click and collect order from.

Click and collect orders will be ready for collections within 48 hours after validation of payment.

 
Risk and Ownership

ITEMS ORDERED WILL BE AT YOUR OWN RISK FROM THE TIME OF DELIVERY OR COLLECTION. All couriered products above the amount of R1000 will be insured with the courier company. Should you incur damage to your order because of the gross negligence of either Decathlon, its agents, delivery partners or other authorised representatives, your order will be fully reimbursed or you will receive a new order free of charge.
Ownership of the items ordered will pass to you on delivery or collection provided that full payment for the products has been received by Decathlon.

Intellectual Property

The content posted on the website is subject to property rights protected under intellectual property laws, including, but not limited to, designs, trademarks, domain names, patents, know-how, software or database rights. Decathlon and its relevant affiliates retain ownership of all content displayed on the website and any associated rights.

LIMITATION OF LIABILITY

THE USER HEREBY AGREES AND UNDERSTANDS THAT, FROM TIME TO TIME, DECATHLON AND/OR DECATHLON’S AFFILIATES MAY HAVE TO TEMPORARILY SUSPEND ACCESS TO THE WEBSITE FOR TECHNICAL REASONS. THE USER ACKNOWLEDGES THE CHARACTERISTICS AND LIMITATIONS INHERENT WITH THE INTERNET. THEREFORE, DECATHLON CANNOT BE HELD LIABLE FOR:

1.    Loss of data

2.   Software malfunction and the consequence of computer virus, computer bug, anomaly or failure or,

3.   Damage to the user's computer.

ALL ORDERS ARE SUBJECT TO AVAILABILITY. WE MAKE THE BEST EFFORT POSSIBLE TO ENSURE THAT ADVERTISING INFORMATION IS CORRECT AT THE TIME OF PUBLISHING. HOWEVER, IF MISTAKES OR INACCURACIES OCCUR WE WILL MAKE EFFORTS TO ENSURE THAT ANY ERRORS ARE RECTIFIED. COLOURS DISPLAYED ARE SIMILAR TO THE ACTUAL COLOUR OF THE PRODUCTS, BUT COULD DIFFER SLIGHTLY IN CERTAIN CASES.

 

 

 

Terms and Conditions

(Version effective as of 6 August 2020)

Introduction

Please read the terms and conditions outlined below very carefully.The domain name www.decathlon.co.za is owned and operated by Decathlon South Africa Sports (Pty) Ltd, a company duly incorporated in terms of the laws of the Republic of South Africa with the registration number 2015/118486/07 and a subsidiary of Decathlon SE.

Our primary address is at 6 Heidelberg Road and Ring Road East, Newmarket Mall, Alberton, 1449 and we will accept service of all legal documents here.

When the user enters and/or transacts on the website, the user will be subject to the policies that are applicable to the website for such use or transaction. By using this website, the user acknowledges being in contract with Decathlon and these terms and conditions (including the policies enclosed on the website) constitutes the user’s binding obligations to Decathlon.

The user’s purchase of any products offered on the website is subject to these terms and conditions and by placing an order for any item, the user agrees to be bound by them. The user confirms that he/she is over the age of 18 years or has received parental permission to transact on the website.

When the user uses any of the services provided by Decathlon through the website, including but not limited to product reviews, the user will be subject to the rules, guidelines, policies, terms, and conditions applicable to such a service and will be deemed incorporated into these terms and conditions.

These terms and conditions contain specific provisions to limit our liability. These terms and conditions have been set out in capital letters. Users should pay particular attention to these terms since they may limit your ability to recover losses that you may incur in connection with your use of the website.

Definitions

1.      “Decathlon”,“we”,“us” or “our” ; means Decathlon South Africa Sports (Pty) Ltd;

2.       “items” ; means the products that the user has chosen while constructing their respective online shopping carts;

3.      “order” ; means the collective items that the user has purchased and paid for on the website;

4.      “products” ; means all products and services listed on the website for purchase,including but not limited to delivery, sport apparel and nutrition products;

5.      “user”, “you”, “your” ; means the user of this website and its services;

6.      “website” ; means www.decathlon.co.za/

General

We reserve the right to change these terms and conditions from time to time by changing them on the website, although no such change will affect any order you have already placed with us. It is your responsibility to familiarize yourself with the most recent terms and conditions every time you enter the website or place an order. If you do not accept our terms and conditions of use, you may not access our website or use any of the services available on the website.

You may not access this website for any purpose other than for utilizing the services offered on it in the normal manner. You must not access our site for the purpose of redistributing or otherwise using any of our content for your own business purposes unless you are expressly licensed thereto by us in writing. You may not use your access to this website in a manner that would bring us or our business into disrepute. Furthermore, you may not access this site for unlawful purposes or use it in a manner which infringes our rights or the rights of any other person or restricts or inhibits the use or enjoyment of this website by any other person. In this regard, you must comply with the laws, regulations and codes of conduct applicable to your use of this website.

ACCESS TO THE WEBSITE SERVICES IS PROVIDED TO YOU FREE OF CHARGE. RELIANCE AND USE OF THE WEBSITE, CONTENT AND SERVICES ARE THEREFORE AT YOUR OWN RISK. IN NO EVENT WILL WE BE HELD LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND IN CONTRACT, DELICT (INCLUDING NEGLIGENCE) STATUTE OR OTHERWISE ARISING IN CONNECTION WITH YOUR RELIANCE ON OR USE OF THE WEBSITE OR THE CONTENT OR SERVICES PROVIDED, SAVE TO THE EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED BY LAW OR THE CONTRARY IS EXPRESSLY STATED.

Conditions of Website Use

To be able to buy any products from the website, the user warrants the following:

1.      The user is at least 18 years of age; or

2.      The user is transacting under the supervision and monitoring of a legal guardian should the user be a minor; and

3.      The user will only transact on our website after having thoroughly read the terms and conditions.

The user agrees to use our products and services according to the sport that the product was manufactured to perform in, and use the service in accordance to the applicable laws and policies.
If the user has a Decathlon account, the user is responsible for the information provided on the account and agrees that by uploading information into the account, all the information provided is current, accurate and correct.
The user agrees to provide accurate, complete and current information and will not impersonate a third party or misrepresent themselves.

User’s Account and Registration Obligations

Users are free to use the website without having registered thereon. You will, however, be required to register on www.decathlon.co.za should you wish to transact on our website.
If you are already registered on the website you will be required to provide log in details when you wish to make a new purchase from the website, after having logged-off your previous session.
When you use the website and/or send emails (or any forms of communication) to Decathlon, you acknowledge that you are communicating with Decathlon using electronic records. In turn, Decathlon may also communicate with you through email and other forms of communication in response to any of your queries.
You will be held liable for the maintenance of all confidentiality of your username and password for your Decathlon account. You will also be responsible for all activities that occur on the website under your username.

Price and Payment

Price

The website operates as a separate business unit to the Decathlon physical stores and therefore prices of products displayed on the website may differ from those displayed in store. All products are quoted in South African Rands and include VAT. Delivery costs are excluded from the price of products quoted on our website and will be automatically calculated and added to your final basket amount due once you have chosen your method of delivery.
The website contains a large number of products, therefore, at times, despite our best efforts, some of the products listed on the website may be incorrectly priced. Upon realizing that the actual price of the product is less than the amount the user has paid, we will charge the user the actual price and refund the outstanding balance.
.

Payment

Delivery costs can change at any time but will not affect a user who has already paid for delivery. Payments for orders must be made by debit or credit cards via Pay U, SID, and EFT. The website does not accept payment made through gift cards and/or vouchers.
As soon as your payment is validated, we will begin to arrange your order. Should we find that your order is short in stock, we will notify you and you will be presented with the opportunity to choose between requesting a refund or choosing another item worth the same value as the item that has run out of stock.

Delivery

Door-to-Door Delivery
 

Decathlon uses external delivery partners to deliver the orders country wide. We do not deliver outside the borders of South Africa. Orders cannot be delivered to P.O Box or similar addresses.

 
Click and Collect

Should the user select click and collect as the method of delivery from our website, the user will be required to collect their parcel from the Decathlon store that they have requested the click and collect order from.

Click and collect orders will be ready for collections within 48 hours after validation of payment.

 
Risk and Ownership

ITEMS ORDERED WILL BE AT YOUR OWN RISK FROM THE TIME OF DELIVERY OR COLLECTION. All couriered products above the amount of R1000 will be insured with the courier company. Should you incur damage to your order because of the gross negligence of either Decathlon, its agents, delivery partners or other authorised representatives, your order will be fully reimbursed or you will receive a new order free of charge.
Ownership of the items ordered will pass to you on delivery or collection provided that full payment for the products has been received by Decathlon.

Intellectual Property

The content posted on the website is subject to property rights protected under intellectual property laws, including, but not limited to, designs, trademarks, domain names, patents, know-how, software or database rights. Decathlon and its relevant affiliates retain ownership of all content displayed on the website and any associated rights.

LIMITATION OF LIABILITY

THE USER HEREBY AGREES AND UNDERSTANDS THAT, FROM TIME TO TIME, DECATHLON AND/OR DECATHLON’S AFFILIATES MAY HAVE TO TEMPORARILY SUSPEND ACCESS TO THE WEBSITE FOR TECHNICAL REASONS. THE USER ACKNOWLEDGES THE CHARACTERISTICS AND LIMITATIONS INHERENT WITH THE INTERNET. THEREFORE, DECATHLON CANNOT BE HELD LIABLE FOR:

1.    Loss of data

2.   Software malfunction and the consequence of computer virus, computer bug, anomaly or failure or,

3.   Damage to the user's computer.

ALL ORDERS ARE SUBJECT TO AVAILABILITY. WE MAKE THE BEST EFFORT POSSIBLE TO ENSURE THAT ADVERTISING INFORMATION IS CORRECT AT THE TIME OF PUBLISHING. HOWEVER, IF MISTAKES OR INACCURACIES OCCUR WE WILL MAKE EFFORTS TO ENSURE THAT ANY ERRORS ARE RECTIFIED. COLOURS DISPLAYED ARE SIMILAR TO THE ACTUAL COLOUR OF THE PRODUCTS, BUT COULD DIFFER SLIGHTLY IN CERTAIN CASES.