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First time ever I am giving a negative review for and Decathlon product.
I bought it thinking its a swim cap.
The cap is loose and comes of while swimming.
I went to the Decathlon store to return it but they are not take and said its not water resistant.
Why will you sell a swimwear that is not water resistant?
Hello Biju,
Thank you for rating the swimming cap.
Your feedback is important for us to improve our products year after year.
I apologize for the bad experience that you have faced with the swimming cap. Ideally swimming caps are meant to follow hygiene at the pool and also to keep your hair from coming in between your swims.
Ideally swimming caps are meant to follow hygiene at the pool and also to keep your hair from coming in between your swims
Mesh caps are of similar material to that of your swimsuit and do not provide for water tightness. Alternatively I suggest if you're looking for more water tightness to go for silicon caps, but these also do not provide for 100% water tightness as water enters through the gap between the cap and your ears.
I stay available in case you have any other queries. Have a good day.
Regards,
Bhanu
No use
Hello Abhhay,
Thank you for rating the swimming cap.
Your feedback is important for us to improve our products year after year.
I apologize for the bad experience that you have faced with the swimming cap. Ideally, all our products have a 2 years warranty, and are tried and tested for the benefits we promise, which means that we stand by the quality of our products.
You may visit your nearest Decathlon store for best solution if the product has not reached your expectation after following the user guide.
I stay available in case you have any other queries. Have a good day.
Regards,
Rossa, RSP.GST
Does not FIT perfectly.
Not good
Hello Dileep,
Thank you for rating the 8163321 - Swim Cap mesh Size large with volume for long hairs.
Your feedback is important for us to improve our products year after year.
I apologize for the bad experience that you have faced with the Mesh Swim Cap. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our costumes before sending them to the stores.
This product is made of Mesh material and this material is exactly same as your swimsuit material also it is the most comfortable cap for the swimmers who has broad head and long hairs.
I stay available in case you have any other queries. Have a good day.
Regards,
Bhanu
Try keeping your hand inside and pour some water you'll know. Slips Out. I unnecessarily bought two of them. It was waste of Money. Don't Buy !
Hello Keerthi,
Thank you for rating the 8163321 - Swim Cap mesh Size large with volume for long hairs.
Your feedback is important for us to improve our products year after year.
I apologize for the bad experience that you have faced with the Swimming Cap. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our Products before sending them to the stores.
This cap is made of Mesh material and it can not be waterproof also we have not mentioned that it is waterproof.
However, I see that you are not happy with the piece. For this, I invite you to any of our Decathlon stores to have the Swimming Cap exchanged for a product that best suits your requirement. Our sales advisors will be happy to help you out with the same.
I stay available in case you have any other queries. Have a good day.
Regards,
Bhanu
Slips out of your head while you are swimming. Elastic is not tight so does not hold onto your head.
Hello Antra,
Thank you for rating the 8163321 - Swim Cap mesh Size large with volume for long.
Your feedback is important for us to improve our products year after year.
I apologize for the bad experience that you have faced with the Swimming Cap. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our Products before sending them to the stores.
However, I see that you are not happy with the piece. For this, I invite you to any of our Decathlon stores to have the Swimming Cap exchanged for a product that best suits your requirement. Our sales advisors will be happy to help you out with the same.
I stay available in case you have any other queries. Have a good day.
Regards,
Bhanu
very nice and my daughter love it
Excellent product
I bought this one three months before.. Quality is very poor.
Hello Obul,
Thank you for rating the mesh swim cap. Your feedback is important for us to improve our products year after year.
I apologise for the bad experience that you have faced with this cap. If you can help me with what exactly is the problem with cap in terms of the quality, I can suggest you some alternatives based on your requirements.
Awaiting your response.
Pearl D'Souza
Digital Leader | Swimming
Decathlon Sports India
Doesnt stay on the head
Hello Basila,
Thank you for rating the swim cap. Your feedback is important for us to improve our products year on year.
I apologize for the bad experience that you have faced with the swim cap. You may try the voluminous silicone swim cap which can keep in long hair, as well as remains tight on your head without slipping off. Here is a link to it: https://www.decathlon.in/p/8402744_swim-cap-silicone-with-volume-printed-navy-blue-lime.html
I hope this helps. Have a good day.
Pearl D'Souza
Digital Leader | Swimming
Decathlon Sports India