I bought this scale about a year ago. It still works, but one time you use it, it randomly gains 3% or loses 3% of reading, meaning it's hopeless. There is nothing so much wrong with being inaccurate, so long as there is consistency, but this doesn't have consistency. Tried changing batteries, cleaning the feet and using on solid even tile flooring, but no help.
First, thank for you buy this Scale, and we feel apology
Normally when customer found there is a problem of inaccurate, it's because the floor are not soild enough.
But if you already take this solution, I am really sorry for this.
You may go to any Decathlon store to return this product, and I will report this problem to Engineer team for them to analysis.
Heinz GUO, Dialog Leader DECATHLON
These are a waste of time they are not showing the correct weight they add half a stone to your weight I used two other sets to make sure and the both stated my true weight but these are well out don’t buy waste of time can’t take back lost the box
I am sorry to hear the Scale was not accurate enough. Normally our product managers and engineers ensure the accuracy of those products by testing them for a period of time, and that is why the we give a guarantee of 2 years on them.
I want to thank you for the feedback, as it is really valuable for us, to keep improving our products. Please, feel free to bring it back to your local store with your receipt or decathlon account.
Federico, Running Leader
I have been using it for a month now. I have been really careful and following the instructions to get correct weights. But was disappointed to see that it gives different weights every time (2-3 kgs apart) I check even within an hour on the same day. There is no way my weight will fluctuate so much and there is no way I can figure out which one is correct. So I did not find it reliable at all.
I'm sorry you've had a problem with your scale 100.
Your feedback is very important for us, to improve our products every day.
The issue that you have with your product is means that is defective. I invite you to come to your store for a return, and ask for an exchange or refund.
Have a good evening
Electronics Market Manager
A simple and effective set of scales suitable for all in a family. The ability to take the weight of up to 150kg (approx 23 stone) is really good. The digital display is clear, the transfer between Stone and Kilograms (imperial and metric) is via a switch of a bottom of the scales. They are lightweight and durable. Easy to clean and modern in their look. It comes with a battery and with it being a CR2032 should it need replacing in the future they are easy to purchase.
This is not showing proper weight with in 14 days span from purchase date. the numbers keep on fluctuating and no weight shown on the screen after it stops fluctuating. going to return and replace this in the store.
I'm sorry that you have had problems with the weight being shown on your Geonaute 100 Scale.
The advice I had from the product manager is to give the scale some time from when you are ready to weigh yourself so it is able to reset correctly to zero - it can take up to 10 seconds.
You are more than welcome to return the scale if you are not completely satisfied with it.
David Daker Commercial Director DECATHLON
You get a variation of 15 kgs depending on which earth spot you are standing on; apparently u need a magic zone to stand on to get accurate and consistent weight, else a tiny millimeter bump on your floor surface will offset your weight (and consistency) by 5 kgs
Thanks for taking the time to write to us.
It might be a defective once, please visit to your nearest Decathlon store and get it replaced or refunded.
Hope I was able to solve your concern. For further assistance, please feel free to write back to us.
sometimes changing weight measrements
Good value for money.....
It’s a nice product